Shipping and Delivery Policy
Last updated: 29 September 2026
SmartSearch is a digital service. Nothing is posted or couriered to you, so there are no shipping charges and no waiting for a parcel. This page explains what you receive and how.
What you receive
- A SmartSearch pass on your account. It lets you download slides from the library for as long as the pass lasts (1 month, 4 months or 1 year, depending on what you buy).
- The slides themselves are editable PowerPoint (.pptx) files that you download from the website when you choose them.
When you receive it
- Your pass is switched on automatically as soon as your payment is confirmed. This is normally within a minute.
- If you paid without signing up first, we log you in on the same device straight after payment. We also email you a link so you can set a password and log in again on any device.
- You can then download slides right away from the library. Your pass end date is shown at the top of the library and on your Account page.
Where it is delivered
Everything is delivered on the website, to the account for the email address you used at checkout. We do not send slide files as email attachments. Because the service is online, you can use it from anywhere you can open tools.bundleslide.com.
If your pass has not appeared
- Refresh the page and wait a minute. Very occasionally a bank confirms a payment a little late.
- Still nothing? Write to support@bundleslide.com with the email address you used and your payment ID (it starts with “pay_”). We will fix it, or refund you under our Refund Policy.
Questions
Bundle Slide (a unit of Cloud E Retail)
Email: support@bundleslide.com