40 editable PowerPoint slides · browse free · download from ₹99
A customer journey slide follows a customer from the first time they hear about you to buying, using and recommending your product. It highlights touchpoints, pain points and moments where you can do better.
These customer journey map templates include stage-by-stage paths, emotion curves and touchpoint grids. They are widely used in marketing strategy, customer experience (CX) workshops and product planning.
The stages (e.g. discover, consider, buy, use, recommend), what the customer does and feels at each, the touchpoints, and the problems to fix.
A funnel counts how many people move between stages. A journey map explains what each person experiences along the way.
Yes. Every slide is a real PowerPoint (.pptx) file, not a picture. You can change the text, colours, icons and layout, and add your own logo, just like any slide you made yourself.
Microsoft PowerPoint gives the best result. The files also open in Google Slides and WPS Office, though some fonts may look slightly different there.
Browsing and searching the whole library is free. Downloading needs a SmartSearch pass, from ₹99 for 30 days of unlimited downloads. It's a one-time payment with no auto-renewal.
